Issues while accessing the company file can appear in many forms like the QuickBooks company file not found error. This error is a common occurrence in the app and can arise due to many reasons, like an incorrect company file path or network connectivity issues. If you are getting the QuickBooks can’t find your company file error message, you can use the solutions given below to eliminate the issue effectively.
If you are having trouble understanding the steps or eliminating the error message on your own, you can reach out to us at 1-855-856-0042 to get immediate assistance from our technical support team.
Common Reasons & Triggers for the QuickBooks Company File is Missing Error
You might be getting the QuickBooks error code: company file not found due to the main factors & scenarios mentioned below –
The company file you are trying to access is stored in an incorrect or damaged folder, and the file folder might have changed.
There are network connectivity issues while running the company files in a multi-user mode, which is triggering access problems.
Essential files, like the QBWUSER.INI file, might be missing, damaged, corrupted, or broken in the system.
Your QuickBooks Desktop application might be outdated or obsolete, and the old version is causing compatibility issues while accessing the QBW files.
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Effective Solutions to Address the Can’t Find QuickBooks Company File Error
You can dismiss the QuickBooks company file lost error message by using the solutions provided below –
Solution 1 – Rename the ND and TLG Files by Editing the File Extension from the File Directory
You can easily fix QuickBooks unable to locate the company file issue by renaming the data files in the following manner –
Open the QuickBooks File Directory from the C Drive and locate the files with the ND and TLG extensions to select one of them and rename it.
Right-click on the file and add OLD at the end of the file name, followed by hitting Enter and performing the same step on all the ND and TLG files to mend the file corruption and tackle the company file missing issues correctly.
Read also : How to fix QuickBooks Error 15222
Solution 2 – Run the CMD Command by Pinging the Server from the Run Window
You need to ping your server PC from the workstations to eliminate the company file issues in QB.
Press the Windows + R keys and type CMD in the Run command box to run the command, and type ipconfig/all in the appeared text box, followed by hitting Enter.
Note down the Hostname and type Ping [Host Name] in the command box to ping the server and check if the packets are successfully sent and that there is no packet loss by verifying the server reply.
Conclusion
QuickBooks company file not found error can be easily dismissed by using the solutions given above. If the error message persists, you can call us at 1-855-856-0042 to get direct help from our team of QB experts.
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